Robert E. Kellogg, P.C. - LOCAL, HONEST & AFFORDABLE LEGAL SERVICES

Hiring a Lawyer

Hiring a lawyer for the first time can be a daunting task.  This page is intended to take away the mystery in the process by providing an outline of the process I use to contract with clients.  I encourage you to use this information below as a guide for hiring any legal service professional. 

I run my law practice using three cardinal principles: intelligent advocacy, predictable cost structure, and excellent customer service.

Intelligent Advocacy

Intelligent advocacy first requires clear understanding of a client's legal issues against the backdrop of existing law.  I offer a no-cost, no-obligation consultation to any prospective client.  At the conclusion of that consultation, I will give you an explanation of the legal issues involved, a strategy for moving forward and my judgment on the probability of success.  If the probability for success is bleak, then I will provide a plan to mitigate damages.  If I do not have the relevant experience to resolve your problem, then I will refer you to a proven attorney who has the required expertise.  

Predictable Cost Structure

If you decide to retain my firm, then I will provide you with a proposed, written fee agreement that details the hourly rate for my services and, in most cases, the amount time I anticipate it will take to resolve your matter.  My firm provides fee agreements tailored to meet your needs and expectations.  For basic services (e.g., forming a business entity or drafting a simple will), I offer an affordable fixed fee.  In instances where the duration or extent of services is unknown (e.g. resolving a dispute with a third party), I offer an hourly rate.  In some cases, I offer a contingency fee agreement whereby a client does not pay any fee for services unless and until a desired outcome is achieved.  

Excellent Customer Service

When a customer is paying for a service, that customer rightfully expects to receive prompt replies to questions and requests.  This is especially true in the context of legal service, where the stakes are often high and the cost significant.  I strive to be available to clients and, if I cannot be, then to promptly return all calls and email.  In the rare case that it takes me longer than 24 hours to respond to a client inquiry, then that return call or email will include an explanation for the delay.   

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